ZORVOA Crazy Horse Leather Luggage Tag

Material: Premium Crazy Horse Cowhide Leather / Solid Brass Buckle

Colors: Available in 6 Colors

Tag Body Dimensions: 11 cm x 6.5 cm x 0.4 cm 

Strap Length: Adjustable from 5 cm to 9 cm

Weight: Approx. 49 g

Privacy Protection: Built-in leather flap cover to keep your personal information safe and hidden from sight.

Thank you for choosing Zorvoa. To maintain the natural character, texture, and appearance of your Crazy Horse Leather Luggage Tag over time, please follow these simple care tips:

1. Everyday Usage & Handling

• Embrace Natural Marks: Small scratches, scuffs, and color variations are natural characteristics of Crazy Horse leather. These marks add character and contribute to the leather’s unique patina over time.

• Avoid Prolonged Heat & Sun Exposure: Keep your luggage tag away from direct sunlight, heaters, and high-temperature environments to help prevent excessive drying, fading, or color changes.

• Keep Away from Moisture & Liquids: Avoid prolonged contact with water, oil, perfumes, and other liquids. If the leather gets wet, gently blot the surface with a clean, dry cloth and allow it to dry naturally.
  
  

2. Cleaning & Surface Care

• Routine Cleaning: Gently wipe the surface with a clean, soft, dry cloth to remove dust and everyday marks.

• For Light Scratches: Gently rub the affected area with a soft cloth or clean fingertips. The natural wax finish of Crazy Horse leather can help blend minor marks into the surface.

• No Harsh Chemicals: Do not use alcohol, bleach, household cleaners, or abrasive products, as they may damage the leather’s natural finish and color.
  
  

3. Leather Conditioning

• Condition Sparingly: If the leather becomes noticeably dry, apply a small amount of leather conditioner or suitable leather balm.

• Test Before Applying: Always test any conditioner on a small, hidden area first, as it may slightly darken or change the appearance of the leather.

• Avoid Over-Conditioning: Apply only a thin layer and allow the leather to absorb it naturally. Excessive conditioning may alter the leather’s original texture and finish.
  
  

4. Storage Tips

• Store in a Cool, Dry Place: When not in use, keep your luggage tag away from excessive humidity, direct sunlight, and heat.

• Allow Airflow: Store the tag in a breathable dust bag or its original packaging. Avoid sealed plastic bags for long-term storage.

• Keep Away from Rough Surfaces: Store separately from sharp or abrasive objects that may cause unnecessary scratches or scuffs.
  
  

With proper care, your Crazy Horse leather will continue to develop its own character, making every journey part of its story.

1. Shipping Policy

• Global Shipping: We offer worldwide shipping to most countries and regions.

• Order Processing: Order processing begins immediately after payment confirmation. Production time for customized items varies depending on the complexity of the design.

• Delivery Times & Tracking: Shipping duration depends on your destination and chosen shipping method. Once your order has dispatched, a tracking number will be sent directly to your email.

• Shipping Address: Please ensure all shipping information is accurate at checkout. We are not responsible for delivery delays or failures caused by incorrect address details.
  
  

2. Return Policy

We accept returns within 7 days of delivery, provided the item is unused, in its original condition, and complete with all original parts, accessories, and packaging.

• Return Shipping & Customs Fees: Customers are responsible for all return shipping costs, as well as any applicable local customs duties or taxes.

• Non-Returnable Items:Customized or made-to-order items (including but not limited to custom fonts, cutting dies, and personalized stamps).Clearance or sale items.

• Oversized & Heavy Items: Oversized or heavy products may incur additional restocking or handling fees, which will be specified on the product detail page.
  
  

3. Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed back to your original payment method within 3 business days.

4. Order Cancellations

• Unshipped Orders: Orders can be canceled for a full refund anytime prior to dispatch.

• Shipped Orders: Once an order has been shipped, it cannot be canceled. You may apply for a standard return upon receiving the package.
  
  

5. Contact Us

If you have any questions regarding your order or our policies, please contact our support team：
Email: hello@zorvoacraft.com
Whatsapp: (+86) 15773326671